1. Our commitment
We are committed to
preserving and respecting your privacy and complying with the
Privacy Act 1988.
2. Collection of personal information
2.1 Information we collect from you
We collect personal information about our
customers including contact information, credit card details
and any other personal information required to provide
scrapbooking products and services to our customers.
We may also collect personal information (such
as contact details) about persons who are not our customers,
including former customers, persons who enter competitions and
persons who provide personal information about others (for
example, when referring customers to us).
2.2 Sensitive information
We do not collect sensitive information such as
your race, religion, medical history, beliefs or sexual preference except where
you have consented or where we are permitted or required by
law to do so.
2.3 Web site cookies
We
make use of "cookies" technology on our website. We use
cookies to improve the functionality of our website, not to
store any of your personal information. Cookies alone cannot
determine the identity of individual users. It is a feature of
your Internet browser which you can disable at any time, but
if you disable this feature you will not be able to access any
of the functionality of our website.
3. What happens if you choose not to provide
the information?
You do not have to give us
your personal information. However, if you choose not to, we
are unable to provide you with our products and/or services.
4. Use of personal information
We use your personal
information:
to identify you so that we can provide
products and/or services to you;
administer our provisions of services
(such as sending you bills and collecting amounts
owed);
for billing and credit control
purposes;
to improve the products and/or services we provide to
you and to inform you about any improvements or changes in
services;
to market other services that we or
third parties offer; and
to comply with our legal
obligations.
5. Disclosure of personal information
Generally, we will not
disclose personal information we collect about you to any
third parties without your prior consent. Similarly, we will
not sell any information we collect about you.
However, we may disclose
personal information about you (subject to confidentiality
agreements where appropriate):
to service providers who provide
services to us, such as providers of billing, credit
collection, help desk and support
services;
to credit reporting
agencies;
to third parties where you have given
consent to the disclosure;
to government, law enforcement and
regulatory bodies where this is necessary for us to comply
with our legal obligations;
and
to parties to whom we sell all or part
of our assets or business.
6. Non-identifying information
We may collect (and provide
to third parties) information about the way you browse our
website or other information on the Internet. This information
cannot be used to identify you or any other individual
customer or visitor to our website. The information is used to
collect and analyse statistics about browsing behaviour for
marketing and development purposes. For example, we may use
such information to make improvements to our
website.
7. You can access and correct information
We will take all reasonable
steps to ensure that your personal information which we
collect, use or disclose is accurate, complete and
up-to-date.
You can access and correct
some of the personal information (such as contact details)
that we hold about you by emailing us.
If you wish to access the
information we hold about you, please send an email to our
privacy compliance officer (see contact details below) and we
will respond to you within 30 days. A handling fee may be
payable so that we can obtain the information you
require.
You can also request that
incorrect information about you be corrected or deleted.
8. Security
We take all reasonable
steps to protect the security of the personal information that
we hold. This includes appropriate measures to protect
electronic materials and materials stored and generated in
hard copy.
You should be aware that
the Internet is not a secure environment. If you use the
Internet to send us information, including your email address,
it is sent at your own risk.
9. Mailing Lists
You may elect to join our regular mailing list at
various locations in our website. Once you join, we will send you regular email
correspondence with information about our products and promotions. You may
opt-out of this mailing list at any time by replying to any of the emails you
receive with the word UNSUBSCRIBE in the subject line.
As per point (5) of this privacy policy, we will not disclose your email address to
any other party, except as described in point (5).
10. Updating our privacy statement
We may revise or update our
privacy statement occasionally. You should check this statement regularly
and we may elect to inform all of our
customers when this occurs via e-mail.
11. Complaints and further information
If you have any complaints
about our privacy practices or would like further information
please contact our Privacy Compliance Officer.
12. Contact details for our Privacy
Compliance Officer
E-mail: privacy@shopandcrop.com.au
Postal
Address: Po Box 1 Wallsend NSW
2287